Insurance Backed Guarantee

At Quadrant, we have an enviable track record going back more than 20 years. But your peace of mind is important to us and that’s why all our work is supported by an insurance backed guarantee.

Insurance Backed Guarantees provide protection to a consumer in the event that the original contractor ceases to trade for reasons such as liquidation, receivership, administration or the winding up of a business owing to bankruptcy, state retirement or death.

If a fault is discovered in the original works after the Contractor has ceased trading for specified reasons and they are unable to honour their guarantee then a claim can be intimated. The policyholder would be asked to complete a simple claim form and a report would be prepared by another contractor, which determines the cause of the problem as well as the cost of repair.

If the fault falls under the terms of the original contractor's written guarantee then the Insurance Backed Guarantee would meet the reasonable cost of rectifying the defects up to a limit of the original contract price. On certain occasions, the Insurance may also provide cover for certain breaches in Building Regulations.

An insurance Backed Guarantee is a long term insurance policy which provides valuable protection for consumers when undertaking home improvement projects. The intention of an Insurance Backed Guarantee is to honour the terms of the written guarantee, originally issued by the installing contractor, where that contractor has ceased to trade as defined within the policy document and is therefore unable to satisfy claims against that guarantee.

The Insurance is underwritten by the Glass and Glazing Federation.